Frequently Asked Questions

       That what we do ! let customer spend more lower prices to buy more better products! We are a direct jewelry manufacturer(our factory is located in panyu, guangzhou ,which is The world’s largest jewelry production base) Due to this we can provide source factory prices! We also do not have a storefront and do not spend millions of dollars on ads. Due to this we can save lots of money to keep the price good enough.

        We sell wholesale so please contact us for further details. We work with many brand (Due to confidentiality clauses,we can’t tell you which brands we work with) emali:service@missjewelryfactory.com

        Absolutely not. We are committed to providing jewelry that’s not only beautiful but also safe for all wearers. Our jewelry is completely nickel-free, ensuring a comfortable and irritation-free experience for those with sensitivities.

        Rhodium plating is a process where a thin layer of rhodium, a precious metal from the platinum family, is applied to the surface of jewelry. It enhances the jewelry’s appearance, durability, and resistance to tarnishing.

       No, they already have a discount applied to them.

       Chains are priced by weight and they already include the best silver price in the market.

       Refunds are processed within 10 business days of receiving the return or exchange.

       Please email service@missjewelryfactory.com right away. Do not text or write messages through social media. If order hasnt been shipped yet we will modify or refund. If was already shipped we will have to wait until you receive it and then we ask you to open a return and send it back using a free label for a refund/replacement.

       Yes, our jewelry is thoughtfully designed with anti-tarnish treatment to preserve its brilliance and shine over time. This special treatment helps protect against the natural tarnishing process, ensuring your jewelry remains vibrant and lustrous.

        SURE,EVERYTHING WE HAVE IS REAL!We are very active participate in various trade shows throughout the year including the JIS Miami Show and JCK show in Las Vegas,you can find us. Our jewelry falls into 3 collections: -Solid 10k gold -Solid 925 sterling silver -Stainless steel (gold plated or natural), which is of the best quality and lasts for years! We are very active participate in various trade shows throughout the year including the JIS Miami Show and JCK show in Las Vegas

       No moq

       We sell man made diamonds or moissanite jewelry,and Our moissanite and CHARLES&COLVARD come from the same gemstone factory! Each Moissanite jewelry passes the diamond tester and actually has a higher refractive index (making it more icy or blingy) than natural diamonds

       If the order is processed before 5:00pm Pacific, it will be shipped that same day. Otherwise it will be shipping the following business day.

       ‘Return to Sender’ is NOT an authorized return method. Any shipping charges incurred will be at customer’s expense. Packages must be returned prepaid; we do not accept COD deliveries. We recommend that you use insured parcel post or priority mail for return shipment.

       Chains are priced by weight and they already include the best silver price in the market.

       Refunds are processed within 10 business days of receiving the return or exchange.

       Please email service@missjewelryfactory.com right away. Do not text or write messages through social media. If order hasnt been shipped yet we will modify or refund. If was already shipped we will have to wait until you receive it and then we ask you to open a return and send it back using a free label for a refund/replacement.